I bought this book few years ago and I really enjoyed it. I had read many books that talk about Lean and Six Sigma in the context of Manufacturing but I couldn’t find many books that presented a new perspective around lean and six sigma in the context of flow of information, beyond just Lean Office.
Even thought there are sections in this book that I found hard to read, I found it very interesting and I was able to gain a deeper knowledge and perspective about Lean Six Sigma linked to many of the problems that I am currently seeing in many organizations.
e.g. the principles share in the book around the waste of Multitasking in the context of Project Management, and the idea of Virtual Kaizen are topics that I have been able to use and explore further after reading this book.
If you want to gain a “fresh” perspective about lean six sigma principles and tools, I think you will benefit from having and reading this book.
Kindle Version
Far from the Factory: Lean for the Information Age