While I have my MBA, I realized I did not have a clear/structured understanding of how to effectively implement both projects or process improvements. After talking to one of...
La cultura organizacional y el conocimiento de los modelos de excelencia operacional deben ayudar para que las empresas e instituciones mantengan un alto nivel de competitividad en los mercados...
At the beginning of my professional career, I dedicated many years to the application of specific principles and tools linked to Lean Six Sigma (Continuous Improvement). After a...
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So as we began to deploy Six Sigma, the idea of each staff developing some kind of Continuous Improvement project became part of the culture of this organization. Often...
by Master Black Belt, Carlos Ray Ruiz 3 Lessons Learned on how to implement Continuous Improvement in the midst of many other “important” things I need to do. A...
Principios básicos y fundamentales para aprender a escuchar y traducir la voz de tus clientes y desarrollar productos ganadores. Después de muchos años de experiencia en diferentes organizaciones y...
Lecciones Aprendidas ***Aplica para el desarrollo de productos, procesos o servicios Error de las organizaciones en relaciòn a la Voz del Cliente (VOC) Uno de los errores más comunes...
Por MBB Carlos Raymundo Ruiz C. Introducción. Durante los pasados siete años he trabajado en el aprendizaje, ejecución, desarrollo e implementación de sistemas de mejora en aplicaciones que...
I bought this book few years ago and I really enjoyed it. I had read many books that talk about Lean and Six Sigma in the context of Manufacturing...