I have always found it amusing that the term GEMBA walk sounds like “Gemba,” which means frog in Sinhalese (the language of Sri Lanka). This coincidence sparked a bit of curiosity—and I began to explore whether there might be a meaningful connection. I looked into the behavior and characteristics of frogs to see if there’s anything we can learn from them that aligns with the principles of Kaizen. Here’s a brief summary of that reflection.

  • Frog in Nature
  • GEMBA Walk in Kaizen

Similarities:

  • A frog stays close to the ground and is highly alert to its environment.
  • A leader goes to the GEMBA (the actual place of work) to observe what’s happening firsthand.
  • Observation from the source – both engage directly with their surroundings.
  • Frogs pause, watch, and listen before taking action.
  • GEMBA walks are about listening to employees, watching processes, and understanding before making changes.
  • Deep observation before action – no jumping to conclusions.
  • Frogs are adaptive, adjusting to water, land, and air conditions.
  • GEMBA walkers must be adaptive, responding to what they see and tailoring solutions.
  • Flexibility in response.
  • Frogs leap only when necessary, with precision.
  • In Kaizen, change is deliberate, data-driven, and focused on continuous improvement.
  • Intentional action – move when it’s the right time.
  • Frogs are quiet and calm – they only croak when needed.
  • GEMBA walkers should observe without disrupting, offering insights or questions calmly.
  • Respect for the environment – being present, not disruptive.

Shalinka Fernando

Global Manager, Project Management Office (PMO)

VisionFund International

Carlos Ray Ruiz

I’m Carlos Ray Ruiz, Founder & Owner of BBETTER Coaching and Consulting, a Strategy, Continuous Improvement, and Organizational Development expert. With over 20 years of experience, I’ve had the privilege of working with industry leaders like Medical Teams International, World Vision, Stanley Black & Decker, General Electric, Mabe, and American Express.

I help organizations define and execute clear strategies, build high-performing teams, and drive continuous improvement through leadership development and process optimization. My approach is rooted in understanding the unique context and culture of each organization to create meaningful, sustainable change.

As a seasoned coach and consultant, I’ve facilitated Kaizen workshops across Asia, Africa, Europe, and the Americas, and certified hundreds of professionals in Lean Six Sigma (White Belt to Master Black Belt). I’m passionate about collaborating with diverse, cross-functional teams to transform challenges into opportunities for growth—whether improving safety, quality, cost, or delivery.

At BBETTER, we partner with organizations to create cultures of continuous improvement where inefficiencies and risks are viewed as opportunities. I take a hands-on approach, applying proven frameworks like Kaizen and DMAIC to drive measurable results across procurement, HR, finance, operations, and beyond.

My mission is simple: To empower leaders and teams with the tools and mindset to achieve their most ambitious goals and sustain transformation. Together, we can unlock potential and deliver the results that truly matter.

https://bbetter.club/

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